How To Develop A Policies And Procedures Manual And Management Guides For Real Estate

By Christine Wilson


Without guidelines, running any company can be extremely hard at best. This is because the staffs, owners and even clients may not know what exactly is expected of them. If you are seeking to develop a Policies and Procedures Manual and Management Guides for Real Estate, read a head.

Creating any office manual or management guide requires first determining the topics that it should cover. Ideally, the document should adequately address all important areas such as the mission statement, personnel policies and operations in general. Examples of some of the topics to be included are advertising, brokerage relationships, commission structures and communications. It is important to note that this is as guide only and you can include any area that is important to your company.

You need to figure out how to come up with the document. The best way to do it will all depend upon the budget you have set for the exercise. Drafting the guiding principles on your own can only be easy if you already have another one to refer to. Experts recommend that coming with any manual is best done through editing an existing one.

Before bringing in an expert in guidelines development, you need to think about certain things. The most important issue involves finding the right person. This can be done through seeking recommendations from other organizations within the real estate industry. If they have carried similar exercises before, they can easily refer you to the consultants they hired. Still, you can search online.

The manual you create should be easily digestible. All the employees within the organization should not find it an uphill task to read it. The use of concise, clear and simple language when drafting the guide should also be encouraged. Whenever possible, the drafter need to make use of positive statements. Additionally, it is important to label each chapter in such a way as to make it possible for staffs to jump to the content they need.

The distribution of the document is another important aspect to consider. Every staff in your office needs to know how to access it at any time. You should also ensure that every new employee is provided with a copy and they should acknowledge receipt of. Because real estate practitioners are always on the go, it is important to provide an online copy of the guide.

Come up with a manual or guide maintenance plan. Organizational laws and priorities keep changing making it important to schedule regular reviews. Such exercises play a huge role in ensuring that policies and procedures used within the organization are accurate. In addition, the input of a certified attorney is needed when coming up with any guidelines. This is to ensure that the company does not contravene any law.

There are many things that good manuals and guides should do within a real estate company. First, they should provide clear definition of both administrative and sales functions of the firm. Secondly, they should provide the best methods of resolving conflicts that might occur from time to time. Additionally, they should aid everyone with the organization in understanding all the rules to abide by.




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